Customer data is scattered
WeChat, spreadsheets, and notes each hold a piece of the story. Handoffs break the context.
Enterprise product · CallSpark
Smart outbound calling and customer management for sales teams
Direct mobile calling, automated greetings, AI call analysis, and team QA in one product—easy for reps and transparent for managers.
- Start with two phones—no extra hardware
- Automatic summaries and tags after every call
- Local storage keeps personal data off the cloud
On call · Mr. Wang02:14
AI call summary
The customer asked about pricing and implementation. A follow-up is set for Thursday morning.
High intentNeeds quoteFollow-up
Connected today128
Local data storage
Where outbound sales teams lose time every day
The problem is not effort. Repetitive work and fragmented information consume the day.
Manual dialing wastes time
Unanswered calls consume reps' attention through waiting and repeated dialing.
Call notes rely on memory
Notes taken during or after a call are easily incomplete and unreliable for coaching.
Managers cannot see the process
Results are visible, but finding messaging gaps still requires listening to recordings.
Enterprise
Every process signal managers need, visible online
Web management plus app-based calling connects collaboration, quality assurance, and training.
Team management
Manage on the web and handle mobile calling and customer data in the app, with two-way real-time sync.
- Central customer profiles
- Up-to-date follow-up notes
- Complete handover context
Customer management
Customize metrics and dimensions such as department, rep, time, and channel.
- Automatic lead assignment
- Real-time follow-up status
- Automatic intent scoring
Smart outbound calling
Auto-dial and play greetings from the phone to remove repetitive work and protect selling time.
- Continuous auto-dialing
- Automated greetings
- AI call analysis
Custom BI reports
Combine your own metrics and dimensions without waiting for a vendor to build a report.
- Custom data views
- Dimensional analysis
- Live automatic updates
Personal
Run the complete sales workflow on your own
Frontline sellers can call, record, and manage customers directly from their phones.
Customer management
Keep profiles, follow-ups, and conversation history together for a complete customer view.
- Central customer profiles
- Update notes anytime
- Complete handover context
Continuous dialing & greetings
Connect through phones with no extra hardware. Auto-dial invalid or unanswered numbers and play greetings automatically.
- Engage only when a customer responds
- Focus energy on interested customers
- Works with two phones and no dedicated device
Custom tags & AI analysis
Create tags that fit your workflow while AI summarizes every conversation automatically.
- Automatic summaries with dialect support
- Automatic tagging reduces missed notes
- Flexible customer labels
Performance and security
Track daily work automatically while keeping personal data stored locally.
- Multi-dimensional dashboards
- Real-time updates
- Local data storage
Customer stories and results
Feedback from education, business services, and financial-services teams.
3.2×more effective calls per day
60%less time organizing notes
100%of calls summarized automatically
2000+seats served
A 30-person team improved both connect rate and follow-up quality
With continuous dialing and automated greetings, reps engage only when customers show interest; daily volume rose from 180 to more than 500 calls per rep.
+178% calls per rep
Unified customer profiles eliminated broken handoffs
Follow-up notes and conversation history stay together, so a new owner can continue the conversation on day one.
Handoffs reduced to 1 day
AI QA replaced sampled listening and doubled management efficiency
The system produces QA reports and pinpoints messaging issues, cutting review meetings from two hours to forty minutes.
67% less review time
Frequently asked questions
What to know about deployment, devices, and data security.
Do I need extra outbound-calling hardware?
No. Personal supports continuous dialing and automated greetings through direct phone connectivity. Two phones are enough to get started.
Is call data uploaded to the cloud?
Personal keeps its data locally. Enterprise synchronizes the necessary data between web and app for collaboration and QA; deployment storage can be confirmed with our team.
Can AI call analysis recognize dialects?
Yes. It generates a post-call summary, supports common dialects and colloquial language, and applies your tag system automatically.
How do I choose between Personal and Enterprise?
Personal suits individual or small-scale sellers. Choose Enterprise for team management, lead assignment, call QA, and new-hire training.
How does Enterprise AI quality assurance work?
An LLM combines call recordings with your knowledge base to produce QA reports and flag messaging or communication gaps.
Can role-play scenarios be customized?
Yes. AI can generate customer profiles from keywords, tune difficulty by scenario, and support voice cloning for more realistic practice.
Want to see CallSpark in your team?
Tell us your team size and workflow, and an advisor will recommend the right Personal or Enterprise setup.
Download CallSpark
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